Our Commitment 

At BalanceNrenew, our clients’ overall best interest would always come first, and our values and professional ethics guide everything we do. We will ensure that we hire professional and certified/licensed employees with various skills; who are well-experienced and passionate in helping our clients achieve their goals and receive quality prompt service.


BalanceNrenew employees will at all times demonstrate their commitment to confidentiality and professionalism. Our employees will stay updated and well-versed in using evidence-based practices, therapeutic and healing approaches, and laws about the services offered. We will make sure that we hold ourselves accountable to the highest standards by meeting our clients’ needs wholly and precisely.


FAQ'S

How many sessions will I need?

The number of sessions can vary with each person. The sooner the results, the better. To achieve the benefits from the tools, we recommend a minimum of 4 sessions. However, one session may be enough to maintain your transformation. A significant part of our service is there are no contracts. Returning often, use a session on a non- continuous basis or as needed. The average session is 1- hour; clients usually stay 4- 6 sessions and no more than ten sessions; this does not apply to the VIP package. 

                                                

 

Are there specials for ongoing client's?

Specials are available to returning and ongoing clients. Typically, a 25% or $200 maximum discount is applied. This special is offered twice a year. The special will apply to clients with current and upcoming sessions. There is no need to ask about specials you will be automatically informed when you purchase your sessions.


 

What is the difference between life coaching and a therapist?

Life coaching is a unique service entirely different from a therapist. Life coaches help you reach better outcomes, that bring you closer to success and fulfillment, it is short term and more action-based. A therapist helps resolve problematic beliefs, destructive behavior, and patterns, also, helping with trauma and much more. So, you can say a therapist digs deeper into your mental state.


 

What happens if we finish before we use all the Life Coaching sessions?

I suggest completing all sessions, but sometimes situations arise where you're unable to finish, or you feel like you have made significant progress. In this case, you can do three things:

1. Use your session in the future. Keep in mind there is a one-year time frame for all sessions.

2. You can donate the sessions to someone else

3. You can receive a refund on a pro-rate basis. Keep in mind 20% will be deducted from all refunds


 

Do you Life Coach younger people?

Yes, we work with younger people. But, we call it mentoring. Everything is a case by case basis. Younger people go through a lot of self- development, and you have to be careful not to restrict it, instead help them find their purpose.


 

Are there any clients you don’t work with?

Yes. I won't take clients suffering from several disorders: schizophrenia, bipolar disorder, autism, Asperger's syndrome, and some anger management and relationship issues. There are many conditions where Life Coaching may not be appropriate, and a psychiatrist is needed. We will do a disservice to the client if we provide life coaching to someone with underlying issues that affect their temperament.


 

Do you take medical insurance?

I would love too. Unfortunately, at this time no health insurance companies cover Life Coaching. Hopefully, soon, they will.



 

Do you work with couples?

Yes, this is rare because there is a lot of individual work. And it will depend on the circumstances and goals.



 

What if I don’t like Life Coaching after the first session?

No problems, I’ll give you a refund minus 20% of your total cost. 



 

Refund Terms and Conditions

Refund/Return Policy on Life Coaching:

Full payment for Life Coaching is due before the first coaching session. If there are any issues with payments, please let us know in advance, and we will try to accommodate most circumstances.

My preferred method of

* Payment via PayPal

* Major credit cards

* Payment with cash

*Payment via online bank transfer

All sales on services provided are final, and this includes package deals for discounted services. All packaged/discounted treatment plans are final, and sessions on accounts expire one year after purchase

Unused sessions can be used to gift to a friend or family member presuming I deem that person is suitable for Life Coaching.




Please carefully review the policy, if there is an area you are unclear about please call or email us before signing the terms of service.

If you book group sessions and you are not completely satisfied and wanting to not continue after the first session, I will offer an 80% refund. If you have not completed the session, we will provide a 100% refund.



Refunds are not available for single sessions canceled within 48 hours.

If you purchase a package and miss a session, it will count as one of your sessions and be deducted.

If you are late for the session, we will continue for the remaining time.

*Refunds are processed to the original form of payment

*Cash refunds must be requested by you immediately



After 30 days no refunds will be given although the sessions are saved for up to 12 months from the starting date of Life Coaching


Online and electronic payments are taxed 5% (a minimum of .25cents and a maximum of $15)